take a browse

the archives

work banner blank.png

I feel lucky to have worked with truly incredible clients. While the businesses I help span across a few industries, what they all have in common is a drive to excel at what they do and be of the most service to their customers. These are ethics I can get behind, so it was a pleasure and privilege to offer them my energy and skills.

Take a look at some of my recent work.



cathy graham,

personal branding & website content

With the aim to set Cathy apart from other realtors and establish a unique, friendly, and approachable brand voice for her, we built her a new website from the ground up. Cathy is kind-hearted, hilarious, and a straight-shooter, and I aimed to infuse that into every word of her website content.

For this project, I subcontracted a photographer and graphic designer, to ensure that Cathy received a full-service experience and a polished final product.

cathy headshot transparent.png
“Britt has continually exceeded expectations, and to say that I'm proud of my new website is an understatement. It is uniquely my own, but with the signature creative genius of Britt Bates. Britt has a way of listening that makes me feel heard and appreciated, and while she takes the occasional note, you can see ideas generating in her head. I trusted Britt when she suggested we collaborate with other local talent to round out my website, and found she surrounds herself with simply the best, which was no surprise. Like typically find like."

— Cathy Graham, Realtor

Blank banner - wood 2.png

creekside physiotherapy

website content & strategy

In 2018, the incredibly talented healthcare professionals at Creekside Physiotherapy hired me to strategize and completely revamp their website content. We aimed to have content that was engaging, informative, and educational, and that firmly established the practitioners at Creekside as the friendly and approachable experts that they are. In addition to the full website content, I also write their blog posts, which aim to market a specific facet of their business.



 & a few more praises sung:

Blank banner - boooks.png

"Britt has worked for Kootenay Media for the past 4 years as a contract writer. During this time she has demonstrated that she is not only a brilliant writer, but a dependable and flexible one. Britt demonstrates great capacity to listen to the stories of people we ask her to write about, and convert them in to incredible pieces that we gratefully publish. Her work seldom requires any editing, and she delivers her assignments on time and polished. Britt always impresses us by her positive approach to any story we throw her way. We have asked her to write about a wide array of topics, and she consistently delivers poignant, funny, and interesting work. Her ability to quickly grasp topics she may have been unfamiliar with is unparalleled. Britt is an absolute joy to work with."

— Karen Vold
Publisher, Kootenay Media


koot med logo.png
carissa headshot transparent.png

 Britt is so enthusiastic, and creates posts that truly captivate my clients. I love that we can give Britt a few vague ideas, and know that what we get back in return is exactly what we wanted. If you need someone who can turn your ideas into content that people love to read and can easily relate to, Britt is your girl.” 

- Carissa Carbonneau
Owner, Wild Sage Massage Therapy, Vernon BC

blank banner - rose.png

Want to join this crew of satisfied and successful business owners?
My books are currently open for November, 2019.